We've compiled a list of the most frequently asked questions
that we hear. If you have another question that isn't covered
here then please get in touch, we'll be happy to help.

-My question isn't listed here and I still require some help...

Get in touch with us using our contact form.

-how do I add to or change my order?

If your order has already been processed then we'll try our best to make any changes you ask for. However, please note that once production of your order is underway, we will be unable to make any amendments.

-Do you have payment plans?

Yes! Get in touch to see what ones we offer.

-What happens if something goes wrong?

We take customer care very seriously, If a situation happens that you're not happy with that situation will be taken seriously. We have a system in place to ensure that any problem is rectified with the minimum of fuss.

-Can I order replacement slats for my vertical blinds?

Yes you can, we have a large selection of 89mm vertical blind slats including blackout and fire retardant options, We offer new weights and chains with all our replacement blind slats or as a no cost option we offer pet friendly weights.

-Can I order a Headrail only?

Your order cannot be givin a specific time, we aim to dispatch all of our orders within 5 working days. All of our orders are taken through this website and shipped to you.

Firstly you'll need a tape measure and a pen and paper, here's how to go about it.

How to measure

For a great result, ensure you have a minimum window depth of 60mm. This means the blind will fit neatly inside the recess. If the depth is less than 60mm the blind will protrude out of the recess.

1. To start, draw a square or rectangle on a piece of paper – this is your window frame. If you are measuring multiple windows, give them a label, such as 'kitchen window 1' so you don't get confused later on.
2. Grab your tape measure and place it within the inside window recess. Measure across the inside of frame from one end to the next. Do this at the top and bottom of the frame as not all windows are perfectly square.
   
   Write down the width of your window frame.
   
   Note that Zone Interiors Roller Blinds include an allowance for installation brackets – see pack for details and adjust accordingly.
3. Measure the length (vertical drop) from the top of the inside recess to the base of the window sill.
   
   Write down the length of your window frame. 
4. Double-check both measurements. 

We understand that finding the right window blinds to fit your home takes time, so we’re more than happy to send you some free samples to help you decide.